Returns & Exchanges

At Stetson, we stand by the quality of our craftsmanship and offer a 30-day return policy for items in their original, unworn condition. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Ship the Package

Drop off your return at any authorized carrier location, ensuring all original tags and protective inserts are included.

4

Receive Your Refund

After our warehouse inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing